Lights on, cameras rolling – at its Los Angeles campus, media company NBCUniversal produces television formats ranging from news to entertainment shows every day. Behind the captivating scenes is a central cooling tower system that ensures pleasant temperatures in office buildings and several television and sound studios. Proper cooling is particularly important here, as such production environments heat up due to the waste heat from the technology. But then the motors in the cooling tower system keep failing. To avoid production stoppages, NBCUniversal turns to the full-service air conditioning provider Air Conditioning Solutions Inc. (ACS), which has already modernized the ventilation in several buildings on its campus. ACS takes a close look at the affected system—and quickly finds the problem: the fans in three cooling towers need to be replaced.
Intermission in the cooling tower system
A chilled water system is used to keep the studios at NBCUniversal nice and cool. In this system, cooling water absorbs waste heat from the studios and office buildings via a condenser. The heated water is then pumped to the cooling towers. Here it is sprayed while fans blow air through the tower. Some of the water evaporates, dissipating heat and cooling the remaining water. The cool water is then returned to the cycle.

However, cooling towers come with a typical problem. Chino Romo, Account Manager at ACS, explains: “Like most cooling towers, those at NBCUniversal have only one fan to remove the used, warm air. If this fails, the entire cooling capacity of the tower suddenly drops.” This risk is high because the installed belt-driven AC fans are outdated and considered particularly prone to failure.
A well-coordinated team
ACS turned to ebm-papst to equip the cooling towers with new fans. Chino Romo says, “We have been working with ebm-papst on our retrofits since 2019. The big advantage of our partnership is that we can discuss the individual applications directly. This ensures we get the right product for every project.” In the case of NBCUniversal, these are axial fans from the AxiBlade product range: “They provide enough volume flow to dissipate sufficient warm air. The AxiBlade is also ideal for the demanding installation conditions in cooling towers.”
„Together with ebm-papst, we discuss individual applications and receive the right product for each project..“
Chino Romo, Account Manager bei Air Conditioning Solutions
Since the heated water is sprayed in the cooling towers, the fans must withstand constant splashing water. In addition, chemicals such as cleaning agents, biocides, and rust inhibitors are used in industrial cooling. The AxiBlade meets these requirements with an IP55-certified housing, corrosion-resistant material, and ebm-papst environmental protection class H2+C. This means that the product remains permanently resistant even under such conditions—because it has been tested by ebm-papst over a long period of time under real environmental conditions.
To ensure the long-term operation of the cold-water system, ACS replaces one old AC fan per cooling tower with six new AxiBlade fans arranged as a FanGrid. Romo explains: “If one of the fans fails, the others simply take over its performance. This means that there are definitely no more failures, and production runs smoothly.”
To be continued
NBCUniversal is already something of an old hand in the indoor climate business. Over the years, the company has partnered with ACS and ebm-papst on multiple modernization projects across its campus. At another NBCUniversal location, they installed 240 new ebm-papst fans during a retrofit of a forty-story office building, thereby ensuring the supply of fresh air. And the next project is already in the planning stages: Three additional cooling towers are to be retrofitted, so that the studios there can also broadcast without restrictions and with pleasant indoor air.
Wind and weatherproof
The environmental classes were developed by ebm-papst and describe how resistant fans and motors are to moisture, direct water exposure, and other corrosive environmental conditions. Unlike IP protection classes, the environmental classes take real-world operating conditions into account. In extensive long-term and endurance tests, temperature changes, humidity, sprinkling, and chemical influences are tested in combination to ensure the reliability of the products over their entire service life.
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