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“There’s nothing worse than a noisy air condi­tioner in a hotel room”

Thomas Borst about the differ­ence between a guest and a satis­fied guest.


Dear readers, for decades, weary trav­ellers have too often been kept awake by noisy climate control systems in hotels. I can vouch for this person­ally, being all too familiar with the sleep-stealing hum and buzz of such systems. The hotter the country and greater the need for sleep, the louder it seems. But now that is over. At least, in hotels that use low-noise fan coil solu­tions with Green­Tech EC tech­nology. As you can read in this article, these solu­tions not only save the envi­ron­ment and the hotel operator’s energy budget, but also spare the nerves of the hotel guests. Which ulti­mately can make the differ­ence between a guest and a satis­fied guest.

The highest customer satis­fac­tion is also essen­tial for ebm-papst. There­fore, it can make sense to look beyond our own fans, as it were, and work together with highly compe­tent fellow trav­ellers to search for compre­hen­sive solu­tions. We do this in hotel climate control, where we contribute as a partner of archi­tects and manu­fac­turers to the satis­fac­tion of oper­a­tors and guests. But also in system­atic inte­gra­tion of soft­ware and hard­ware in heating tech­nology and in the area of complex control systems, we place value on strong part­ner­ships. Addi­tional solu­tions from a wide variety of areas can be found in this issue. I wish you a stim­u­lating read.

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