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Closeness to the customer is not just a buzzword

MD Thomas Borst about the presence of ebm-papst in worldwide markets

Dear reader, I am very happy to be able to present to you our Singapore subsidiary in this edition. For 16 years, it has been the turnstile for the entire southeast Asian market – from Thailand to the Philippines. In this particularly strong growth region, proximity to the customer is a deciding factor in success. ebm-papst SEA is, therefore, an excellent example of how important it is to be present in each global market. We want to be there for you on-site – as a supplier in your area and as a competent partner that also knows about the local particularities of the market.

Just as important to us is the knowledge of the technical particularities of the customer requests. In any event, that is at the centre of our mission: We stand for the best aerodynamic and drive engineering solutions. Jointly with you, we bring this requirement to life every day. For example, in development partnerships such as the one with the expert Italian heating supplier BAXI, in which our enthusiasm for technical challenges led to joint success – even for exceptional measures, as we advise you here.

To spread our GreenTech philosophy continuously – and completely economically, via cost reductions which you can achieve with our products, this commitment helps. You can read here how deep our contribution to energy savings is in your everyday life. Because regardless of whether you communicate with your cell phone, shop in the supermarket or do your dishes at home, we provide the needed ventilation and drive solutions that work in the background as efficiently as possible.

In this spirit, I would also be glad to discuss with you the fitting solutions and the latest developments on the refrigeration and climate market at the Chillventa trade fair.

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